How do I track my order?



You may track your order from the link provided to you in your "Shipping confirmation" email. Your tracking number is provided to you upon completing your order, in your "Order confirmation" and "Shipping confirmation" email or when logged in to BIOXIDEA e-Boutique on "My Account" page under "Order History". For further assisstance with tracking your order, please contact BIOXIDEA Customer Service.



Discover More


What payment methods do you accept?

We accept Visa, MasterCard, American Express, Maestro, and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with...

Continue reading

Which BIOXIDEA mask is for me?

You may find the perfect BIOXIDEA mask for you in 3 simple steps here.

Continue reading

Are samples available?

Samples are not currently available. However, if further assistance is needed in selecting products, kindly contact Customer Service and a BIOXIDEA representative will be happy to provide a personalised recommendation. Alternatively,...

Continue reading


Who else is using BIOXIDEA?

Tag #BIOXIDEA for a chance to be featured

View more

Only purchase BIOXIDEA from authorised retailers