Q&A

가장 자주 묻는 질문에 대한 답변

General

도움이 필요하세요?

고객지원.:

BIOXIDEA 담당자가 신속하게 연락드리겠습니다.

쇼핑

What are your payment options?

We accept the following payment methods:

  • American express
  • Apple pay
  • Diners club
  • Discover
  • Google pay
  • Maestro
  • Master
  • Paypal
  • Shopify pay
  • Unionpay
  • Visa

결제 옵션은 무엇입니까?

다음 결제 방법을 사용할 수 있습니다:

  • American express
  • Apple pay
  • Diners club
  • Discover
  • Google pay
  • Maestro
  • Master Card
  • Paypal
  • Shopify pay
  • Unionpay
  • Visa
  • Payco
  • Alipay
  • WeChat Pay

내 주문을 어떻게 추적할 수 있나요?

주문이 발송되면 추적 페이지 링크가 포함된 이메일을 받게 됩니다.

샘플을 이용할 수 있나요?

샘플은 현재 제공되지 않습니다. 그러나 제품 선택에 추가 지원이 필요한 경우 고객 서비스에 문의하시면 BIOXIDEA 담당자가 기꺼이 맞춤 추천을 제공해 드릴 것입니다. 또는 여기에서 간단한 3단계를 거쳐 완벽한 BIOXIDEA 마스크를 찾을 수도 있습니다.

제품

BIOXIDEA 페이스 마스크를 바른 후 언제 메이크업을 할 수 있나요?

마스크를 15~30분 동안 방치한 후 떼어내고 남은 세럼을 마사지해 줍니다. 평소의 피부/메이크업 루틴을 따르기 전에 몇 분 동안 흡수되도록 하십시오.

마스크를 떼어낸 후 세안을 해야 하나요?

린스 프리/리브인 트리트먼트로서 원하는 경우 사용 후 남은 세럼을 완전히 흡수될 때까지 두드리기만 하면 됩니다. 하루 동안 페이셜 모이스처라이저로 피부에 남겨두거나 필요에 따라 즉시 일상적인 루틴을 따를 수도 있습니다. .

수염이 있으면 어떻게 되나요?

BIOXIDEA 페이스 마스크는 면도 후 완벽한 제품입니다. 항상 깨끗하고 면도한 피부에 바르고, 그 후에 여분의 세럼을 가볍게 두드려 발라주세요.

매니큐어 사용 후 BIOXIDEA Miracle24 핸드 마스크를 사용할 수 있나요?

미라클24 핸드 마스크는 바르는 즉시 편안함과 진정 효과를 선사합니다. 매니큐어 사용 후 이상적인 큐티클을 컨디셔닝하면서 손에 꼭 필요한 수분을 공급합니다.

BIOXIDEA Mirage24 Intimate Mask는 로맨틱한 데이트 전에 사용해도 안전한가요?

BIOXIDEA MIRAGE24 인티메이트 마스크는 수년간의 연구를 통해 특별히 제조되었으며 하루 중 언제든지 사용할 수 있을 뿐만 아니라 약간의 편안함과 활력이 필요할 때마다 사용할 수 있습니다.

BIOXIDEA 임페리얼 추출물 클렌징 젤은 속눈썹 연장에도 안전한가요?

Covering Imperial Extract Cleansing Gel은 논오일 베이스의 페이셜 클렌저입니다. 속눈썹 연장을 유지하려면 일반적으로 오일 기반 제품을 피해야 하기 때문에 이 제품은 이러한 유형의 치료 후 피부를 부드럽고 효과적으로 클렌징하는 데 이상적입니다. 속눈썹 연장 후 관리에 관한 구체적인 지침은 담당 기술자와 상담하여 자세한 내용을 알아보는 것이 좋습니다.

저는 이미 Miracle24 페이스 마스크를 사용하고 있습니다. Rapid prepare Captivating 올인원 멀티 에멀젼이 여전히 필요합니까?

Rapid prepare Captivating 올인원 멀티 에멀젼은 기존 스킨케어 루틴을 보완할 수 있는 아이템입니다. Miracle24 페이스 마스크와 같은 BIOXIDEA 마스크는 집중적인 치료용으로 설계되었지만 Rapid prepare Captivating 올인원 멀티 에멀젼은 수분을 유지하고 하루 동안 피부를 준비하기 위해 정기적으로 사용하는 데 이상적인 가벼운 수분 공급을 제공합니다.

BIOXIDEA B.B.+B는 어떤 보장을 제공하나요? 바이탈라이징 컴플렉션 밤을 제안하시나요?

바이오옥시디아 B.B.+B. 바이탈라이징 컴플렉션 밤(Vitalizing Complexion Balm)은 얇게 바르면 투명하고 가볍게 바르고, 겹겹이 바르면 미디엄에서 풀로 커버할 수 있는 커버력을 제공합니다.

나에게 맞는 BIOXIDEA 마스크는 무엇인가요?

여기에서 간단한 3단계를 거쳐 완벽한 BIOXIDEA 마스크를 찾으실 수 있습니다.

주요 성분은 무엇입니까?

개별 상품 페이지를 참고해주세요.

BIOXIDEA 제품은 재활용이 가능한가요?

BIOXIDEA 제품의 포장재는 널리 재활용 가능합니다. 제대로 재활용되었는지 확인하려면 해당 지역 정부의 폐기물 처리 사무소에 문의하여 이러한 품목을 재활용하는 방법을 알아보세요.

BIOXIDEA 제품은 민감한 피부에도 적합합니까?

피부 민감도는 예측할 수 없습니다. 모든 화장품 성분은 개별 제품에 함유된 양이나 사용 방법에 관계없이 민감한 피부에 자극을 줄 가능성이 있습니다. 화장품 제제에 대한 부작용을 경험하는 경우 가장 좋은 조치는 사용을 중단하는 것이며 필요한 경우 의사와 상담하여 자극이나 알레르기를 경험했는지 확인하십시오. 모든 BIOXIDEA 제품에는 민감한 피부를 가진 사람들에게 영향을 미치는 가장 일반적으로 알려진 성분인 알코올, 오일, 파라벤, 계면활성제, 인공 향료 및 색소가 포함되어 있지 않습니다. 민감한 피부를 위해 BIOXIDEA는 모든 피부 유형에 맞게 제조되었으며 특히 가장 민감한 피부에 적합한 프리미엄 컬렉션 Mirage24를 권장합니다.

Are BIOXIDEA products suitable for pregnant women?

The products have been tested by Intertek which is an International certification company and below is a summary of all key EU safety compliance requirements:

  • TRA (Toxicological Research Assessment)
  • PIP (Product Information Pack)
  • Registration with EU cosmetic registrar

To our knowledge there is no risk associated with using any BIOXIDEA formulation in the manner prescribed during pregnancy. BIOXIDEA is committed to providing accurate information, however, this information is not intended to replace advice from a qualified medical practitioner. It is recommended that individuals speak with an obstetrician or dermatologist should there be any concerns regarding particular circumstances.

Are BIOXIDEA products paraben free?

BIOXIDEA products are paraben free. For questions about specific products, please contact BIOXIDEA Customer Service.

BIOXIDEA 제품에는 황산염이 포함되어 있지 않습니까?

BIOXIDEA 제품에는 황산염이 없습니다. 특정 제품에 대한 질문이 있는 경우 BIOXIDEA 고객 서비스에 문의하세요.

마스크란 무엇인가요?

마스크는 뷰티 루틴에 또 다른 차원을 더해주며 피부에 강력한 효능을 제공하도록 설계되었습니다.

홈페이지

What is your 환불 정책?


Due to the hygiene and personal care nature of our products, all sales are final. We do not offer refunds/exchanges, nor do we allow cancellations/returns. BIOXIDEA e-Boutique reserves the right to refuse any returns at any time.


In the unlikely event that a product arrived damaged, the customer must email customer service within 48 hours of receipt to request a return. The customer must also include photos of the issue and a screenshot of the order confirmation email. If the request for the return is accepted, the instructions and address for the return will be provided by email. Items sent back without first requesting a return will not be accepted. The return window is 90 days from day of delivery.


BIOXIDEA e-Boutique does not provide pre-paid return labels; the customer will be responsible for covering the shipping costs to return.


Please keep proof of postage and/or return tracking number when shipping back returns. BIOXIDEA e-Boutique is not liable for any return packages that may become lost or stolen in-transit. 


We reserve the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately.

What is your 서비스 약관?

TERMS OF SERVICE


-----


OVERVIEW


This website is operated by BIOXIDEA e-Boutique. Throughout the site, the terms “we”, “us” and “our” refer to BIOXIDEA e-Boutique. BIOXIDEA e-Boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES (if applicable)


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For more detail, please review our Returns Policy.


SECTION 7 - OPTIONAL TOOLS


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS


Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 12 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall BIOXIDEA e-Boutique, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 - INDEMNIFICATION


You agree to indemnify, defend and hold harmless BIOXIDEA e-Boutique and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 15 - SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 - TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 17 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 18 - GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.


SECTION 19 - CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 20 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us via the contact information provided on the website.


BIOXIDEA e-Boutique
bioxidea.com
BIO NANO COSMETICS LTD.

What is your 개인정보처리방침?

PRIVACY STATEMENT


----


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us from the CONTACT page.


SECTION 3 - DISCLOSURE


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - SHOPIFY


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


SECTION 5 - THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at


SECTION 6 - SECURITY


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


SECTION 7 - COOKIES


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


SECTION 8 - AGE OF CONSENT


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer via the contact information provided on the website.


BIOXIDEA e-Boutique
bioxidea.com
BIO NANO COSMETICS LTD.

What is your 배송 정책?

Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.


Delivery delays can occasionally occur.


Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


BIOXIDEA e-Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


BIOXIDEA e-Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

What is your 연락처 정보?

BIOXIDEA e-Boutique


bioxidea.com


Tel.: +33757935009


Instagram DM: @bioxidea


24/7 Live chat: Chat now

What is your 가입 정책?

Cancellation Policy
Some items in our store may be offered to you as a subscription.* This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
*Requires minimum subscription period of 3 months

What is your 쿠키 정책?

What Are Cookies?

A cookie is a small file that is downloaded onto your computer when you visit a website.  It allows us to recognise and tailor our site to you and it won’t harm your computer.

Opting Out of Cookies

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store.

Name
Domain
PurposeData KindSessional or Persistent?
_session_id
storefront
Allows Shopify to store information about your session (referrer, landing page, etc..)Unique TokenSessional
_shopify_visit
storefront and checkout.shopify.com
Used by our internal stats tracker to record the number of visits to the shopNonePersistent for 30 minutes from the last visit
_shopify_uniq
storefront and checkout.shopify.com
Counts the number of visits to a store by a single customerNoneExpires midnight (relative to the visitor) of the next day
cart
storefront
Stores information about the contents of your cartUnique tokenPersistent for 2 weeks
_secure_session_id
storefront
Stores session information for the checkout processUnique tokenSessional
storefront_digest
storefront
If the shop has a password, this is used to determine if the current visitor has accessUnique tokenIndefinite
Do I Have This Cookie?NameWho Sets It?PurposeSessional or Persistent?
Yes if my store uses 
Google Analytics
PREFGoogleTracking who visits 
the store and from 
where
Persistent for 
a very short 
period
Yes if my store uses 
PayPal
Unique to 
each user
PayPalPayment transactionsSessional

For more insight: You may want to read the ICO’s own guidelines here

도움이 필요하신가요?